Payment policy

As of: April 27, 2026

At Banpuku, we want to provide you with a safe and seamless shopping experience. We therefore offer you a wide selection of 12 secure payment methods, allowing you to complete your order exactly as you wish.


1. Accepted Payment Methods

We support the following payment methods directly through our secure checkout:

  • Credit and debit cards: Visa, Mastercard, American Express, Maestro, UnionPay

  • Digital wallets: PayPal, Apple Pay, Google Pay, Shop Pay

  • Purchase on invoice and installment payments: Klarna

  • Regional providers: Bancontact (Belgium), eps bank transfer (Austria)


2. Security and Encryption

Your security is our top priority. All transactions are transmitted using modern SSL encryption (Secure Socket Layer).

  • Data protection: Your full credit card details are never stored on our servers. Processing is carried out in encrypted form via certified payment service providers.

  • PCI compliance: Our system complies with PCI DSS standards to ensure maximum security for credit card payments.


3. Prices and Currency

  • Currency: All transactions on our website are billed in euros (€).

  • Value-added tax: As we operate as a small business pursuant to Section 19 of the German VAT Act, no VAT is charged or shown separately on invoices. The prices in the shop are final prices.

  • Transaction fees: We do not charge our customers any additional fees for any of the payment methods offered.


4. Ordering Process and Payment Confirmation

As soon as you have successfully completed your payment, you will immediately receive an automated order confirmation by email. Your order will be processed and prepared for dispatch only after successful receipt of payment (for Klarna, after a successful credit check).


5. Contact in Case of Payment Problems

If you have any questions about your payment or experience problems during checkout, our customer service team will be happy to assist you:

  • Trade name: Banpuku

  • Owner: Lars Budinger

  • Address: Stähn 98, 41238 Mönchengladbach, Germany

  • Telephone: +49 2166 6375403

  • Email: info@banpuku.de

  • VAT ID: DE359357979